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Frequently Asked Questions

More about Pure Planet

Subscriptions & Services

How do I manage my subscription?

How does subscription cancellation work?

Toilet Paper

What are the rolls made from?

How many sheets are there in each roll and how many rolls per carton?

Why don't you wrap the rolls in plastic like the supermarkets?

Where are the rolls made?

What is the process used to make the rolls white?

Shipping & Delivery

How long does it take to get my order?

What do I do if I have paid and do not hear about my order getting shipped?

Where does Pure Planet Club ship to?

Bulk & Business Orders

Do you do bulk and business orders?